UX Intensive Amsterdam 2012: Service Design Day Snapshot
Updated: 2012-05-31 18:44:06
: Work Ideas Events About Contact Search May 3, 2012 UX Intensive Amsterdam 2012 : Service Design Day Snapshot By Chris Risdon 0 Comments Last Thursday , April 5th , we capped off our four day UX Intensive training with the Service Design day . Jamin Hegemen lead the activity-packed day , introducing principles and methods designed to help organizations orchestrate cohesive cross-channel experiences for products and services . Just a couple of the highlights included developing service blueprints and mapping customer journeys . Much fun was had in the service prototyping portion , as participants used acting as a means of prototyping service experiences . nbsp Jamin lead the group through a full day that included introducing Service Design , understanding the flows of service systems ,

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Today Unity was named a Finalist in The 2012 American Business Awards “Most Innovative Tech Company of the Year– up to 2500 employees” category, and will ultimately be a Gold, Silver, or Bronze Stevie Award winner in the program! We’re honored by this recognition, and now we just have to wait until the tech awards...